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Amazon - oh crud!

(16 Posts)
fostermum Wed 06-Jul-05 11:43:53

I was browsing a few books on amazon and put them in my basket for maybe alter if i can sweet talk dp! anyway it was giving me a total for each one seperatly and i wanted a complete total - since im lazy and couldnt be botherd to work it out i clicked on 'order' now i havent used amazon for ages and i thought that they gave you a total the another 'place order' button to complete the order but it doesnt so now i have officially placed the order and my stuff will be despached soon!

to top it off i cant cancell the order becasue amazon is doing routine matinence - bugger thats £20 that i shouldnt be spending

fostermum Wed 06-Jul-05 11:47:08

it says to 'try again' in 15 mons i hope it bloomin works!

lilaclotus Wed 06-Jul-05 11:48:38

oh dear! i hope you can cancel it!

fostermum Wed 06-Jul-05 11:53:55

so do i! its my fault for not paying attention

starlover Wed 06-Jul-05 11:57:34

but surely you had to enter all your payment details etc...

regularmumsnetter Wed 06-Jul-05 11:58:25

i don't think you do if you have ordered from them before.

fostermum Wed 06-Jul-05 11:58:48

no there already o my account so i have to just click 'order' and its done - there is a section where i can cancel it but there doing maintenance to that bit of the site - im jst hoping they finish before its to late to cancell.

Janh Wed 06-Jul-05 12:00:39

I'm sure you have pretty much until the next day to cancel - they don't process things instantly, do they? Even if you're on 1st class post?

lilaclotus Wed 06-Jul-05 12:01:26

did you get an e-mail confirming your order?

starlover Wed 06-Jul-05 12:02:00

can you not just return it when you get it

BadgerBadger Wed 06-Jul-05 13:47:07

I just cancelled an order with amazon that I placed a week ago. (They had put the delivery date weeks back, so I had no choice!)

I bumped into the routine maintenance page last night, don't worry, it was all accessible again within a matter of minutes.

I'm sure you'll have time to cancel before they dispatch.... they aren't that quick, IME !

lilaclotus Wed 06-Jul-05 13:51:28

were you able to cancel it, fostermum?

Twiglett Wed 06-Jul-05 13:55:46

wouldn't worry about it it tends to take them days to sort out orders anyway you can probably cancel in the next few days

charleepeters Wed 06-Jul-05 13:59:18

yeah i got the e.mail confirming my order but its still down so having probs - hopefully it will be fixed soon - by the way the origional meaasages were me on my mums computer - i always forget to swap login names over

PrincessPeaHead Wed 06-Jul-05 14:07:02

you have the right under the distance selling regulations to cancel your order/return for a complete refund within 14 days, so don't worry about it.

lilaclotus Wed 06-Jul-05 15:31:46

i logged into amazon and i can get into the cancel orders bit. maybe it would work for you now?

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