Please cat me!!!

[Evesmama]

cant get on here via msn as saying my pc isnt protected?????, uninstalled anti virus, but wont let us re install it

very worried, should be here and cant afford p.c repair manfees...can anyone advise then cat me???????pleeease
thanks

[Evesmama]

i have had to 'make' anew msn password...how can i get messages from my previous ntl one???