About 2 weeks ago I sold a pair of kids jeans on ebay amongst a few other items.
I sent all the parcels out at the same time and the day after i sent them one of the buyers emailed to ask if i'd sent them yet.
I replied that I had. She then emailed at the beginning of the week to say she hadn't recieved them. I emailed back saying I was sorry to hear that and said could she give it until the end of the week and if they still didn't arrive I would be more then happy to give her a refund.
She has emailed me today to say that she is dissapointed that they still haven't arrived and that she is now going to leave me negative feedback. She also said 'this is what puts people of using ebay'
I have emailed her back, asking why she feels she needs to leave negative feedback when I have already offered a refund.
The annoying thing is, i have already left her good feedback, is there anyway I can change this now ????
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17 replies
nutcracker · 27/05/2005 22:26
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