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Problems with Outlook Express....

(23 Posts)
KatieMac Sat 19-Feb-05 09:09:18

Everytime I go on-line it opens, so the very nice Spam filter with BTYahoo can't work.

How do I stop it opening when I go on-line (I'm a bit thick at this sort of thing)

SofiaAmes Sat 19-Feb-05 22:51:11

I suspect that it's probably something in the general settings for your computer that says tells outlook to open automatically when you go online. Go to your general settings and then see if you can find settings relating to modem, or online or something along those lines. Sorry I can't be more specific as I'm a mac person and not pc.

KatieMac Sat 19-Feb-05 22:54:48

Thanks - I have a go

KatieMac Sun 20-Feb-05 10:16:54

nope no luck - I'm sure I'm not doing it right

Snugs Sun 20-Feb-05 12:52:09

Is there maybe something within your ISP settings that is causing it?

You could try googling for either Outlook Express or BTYahoo helpboards. I think you need advice from someone who has the same combination of ISP and email software.

KatieMac Sun 20-Feb-05 15:43:14

It all gets so technical.....I can't translate it

Snugs Sun 20-Feb-05 16:51:58

I have Outlook Express but use Karoo, not BT. I shall have a little play around and see if I can find any answers for you KatieMac.

KatieMac Sun 20-Feb-05 22:07:09

Thanks for trying Snugs I'm a technodunce

Snugs Sun 20-Feb-05 22:08:56

KatieMac - whilst you're here - what versions of windows, outlook etc are you running; and is your ISP dial-up or broadband. Not sure if any of this will be relevant but the more info the better to find an answer for you.

KatieMac Sun 20-Feb-05 22:13:45

Windows ME
Dial up
Not sure about OE it refuses to let me look at properties

Snugs Sun 20-Feb-05 22:15:07

Go to help - there should be a 'about outlook' option, should tell you in there.

KatieMac Sun 20-Feb-05 22:22:23

You see you're a genius
OE 6

Snugs Sun 20-Feb-05 22:29:12

Does your Outlook express kick in after you connect to the internet, or does it kick in whenever you switch your computer on?

KatieMac Sun 20-Feb-05 22:33:45

When I connect to the internet. I'd like it to stay closed until I asked it to open...

Snugs Sun 20-Feb-05 22:35:52

Right. Off to do some tinkering and googling to see what I can come up with (I love a challenge). Just hope I can fix it after all these questions

KatieMac Sun 20-Feb-05 22:38:02

Don't worry if you can't - I've put up with it for a while.....I was just well fed up

I think I'll toddle off to bed - don't stay up late 'cos of me......

Snugs Sun 20-Feb-05 22:38:59

sorry,one more - is BT Yahoo your email provider or your ISP?

KatieMac Sun 20-Feb-05 22:43:46

don't understand the Q??

They are my ISP
I think they are my email provider (tho' I don't know what that is)

Snugs Sun 20-Feb-05 22:46:46

Don't worry - answered the bit I wanted anyway!

Snugs Sun 20-Feb-05 22:49:47

Do you use a messenger service at all, like AIM or Windows Messenger? There are some things I could suggest for you to try but would probably be easy if we were chatting more directly.

KatieMac Sun 20-Feb-05 22:56:02

Nope - again I don't understand the Q???

Never mind, I'll cope with it the way it is....sorry for causing you hassle

Snugs Sun 20-Feb-05 22:59:00

No hassle at all - hate it when something is niggling like that and like trying to find answers. And I will...... trust me .......
runs off to her google page to start searching .....

KatieMac Sun 20-Feb-05 23:01:13

Thanks again

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