I received an email from Ebay saying my account has been suspended for non-payment of sellers fees.
I did pay some fees that I hadn't realised I owed on 30.01.05.
I checked my account status and the balance is 0
Seeing as it is only 16p they say I owe, I just paid it but my account is still blocked.
Is there a live help section?
ya gotta love ebay I've never been able to find a live help section but then again I find their normal help section pretty useless especially if you're looking for a contact email address... is there any mention of who to contact in the 'suspension' email you got?
I replied to their email so not sure who it went to!
Even when I tried to pay the 16p, it came up as a warning as I was over paying. Will just have to keep checking my account. DH will be upset, he is addcited to it at the moment. He just bought an electric guitar
kid don't worry - try again in an hour or so - if it's not working then it should be by the morning - I was a little shocked to discover that even after paying it didn't automaticaaly un suspend my account - but it didn't really take too long
ebay are virtually impossible to find a real e-mail address for... which is stupid considering that they NEVER reply to queries submitted on their stupid online forms
can you tell they have pissed me off in the past???
kid... do you have a good feedback rating? If you aren't too bothered about losing it then you could just make another account.
try e-mailing something like email@example.com or firstname.lastname@example.org
i will try and find the e-mail address that my friend got for me!
I wouldn't bother making another account just yet - if she's only just paid it I'd give it at least 24hrs. Its' all automated - and if they suspended you for non payment when you were late by a few days just think how many others could be in the same boat (mine was overdue by a few months! - but was suspended about 1 month ago).
I wasn't sure if it was a scam or not so I went to the normal ebay website and tried to sogn in there (rather than using the link provided on the email) and my account is suspended. I have a 114 feedback, 100% rating. I will see what they do in the next 24 hours.
My sister just found out they have taken £15 out of her bank account on direct debit. She sent them an email last Friday and hasn't heard anything from them yet.
You do only pay fees if you sell something don't you? I haven't sold anything for ages so I don't even know why I had to pay anything.
Still suspended this morning
I'm annoyed as I didn't even owe them any money and they are taking their time getting back to me. (ok, its not been that long!)
I have managed to email them this morning, just have to wait for 24 hours for them to reply.
KID you also pay fees just for listing regardless whether the item you/your sister listed actually sells
imho ebay are actually rip off merchants with all the fees they levy. And now that they own paypal as well... unfortunately ebay is still the most popular on-line auction place. I did list some stuff on ebid (free listings ) but nothing sold so far maybe we should do 'forced advertising' and lure people away from ebay/paypal
Are you sure this was a genuine e-mail, I had one exactly the same and it was a spoof mail. If you logged on through a link in that mail I would log on through your browser and change your password FAST