A buyer contacted me this morning to say that an item which they paid me £24 for was damaged in transit. I know that you are automatically insured up to £28 with Royal Mail but has anyone actually made a claim and if so, was it easy to do?
Also, the item cost over £10 to send so do they refund that too if your claim's successful?
TIA,
CQ
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Another ebay question - item damaged in post
4 replies
CelluliteQueen · 28/01/2005 15:11
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