Am fuming. Had dd's rubells jab booked at the DH2000 Outreach clinic in Reading today. Got a letter just before Christmas reminding me of the appointment so explained that we were going and what was going to happen.
Took me an hour to get there, woke her up as she'd crashed out in the car, get inside the venue and told by receptionist it was cancelled on Thursday. Would it have been too much to ask them to call me or write to me to tell me?
So decided to go to Tescos for a Roast beef dinner which dd was looking forward to. Get in an enormous queue, get to the counter and no roast. INstead just some greasy looking brunch offering or pizza. There was some veg though, so asked for a plate of veg, some potatos and sausages for her. Can't do that - they're not allowed to mix and match. So I said I'd pay for the brunch and just replace the bacon and egg with veg. Not allowed to she says. I said I'd complain and go to TEsco Customer Service desk where I'm told they can't help as it's a Franchise but she went and got the cafe manager.
He listened and went out the back for 5 minutes only never to reappear and send this snotty woman out who told me she couldn't help me and accused me of screaming. (Never even raised my voice).
I asked why they had veg and no meat and was told it was there to go with gammon and thats all I was allowed to have with it.
She finally agreed to do sausage egg and beans (still refused veg) and then just got that served and out comes a joint of roast beef!
Total waste of 4 hours.
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Thanks Direct Health 2000 and Tesco for a bloody waste of 4 hours
8 replies
galaxy · 09/01/2005 15:01
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