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Honestly you are NEVER EVER going to believe what an Credit Card Company just did to me!!!!!

(22 Posts)
RedtartanLass Tue 14-Aug-07 12:46:47

Last month was a bloody nightmare what with the floods etc and I ended up with an unpaid Direct Debit of over £300.

Got the usual "Norty Norty Letter" threatening beheading if I didn't pay. With trepidation and cap in my hand phoned up to pay with my Switch Card.

"Oh no Ms RTL your account is up-to-date"

" Are you sure?" replies I not sure whether to agree, take the money and run.

"Ms RTL do you mind holding the line"

"No..I don't want...." too late

10 secs pass and Ms Lovely Credit Card Lady returns. Notice how she is now a Lovely Lady!

"Well Ms RTL, your postcode has been picked up as being in an area affected by flood so we have written off that payment as a goodwill gesture"


After I have picked my jaw off the floor and confirmed that I had indeed heard right and that I had not fallen into a another world.

I thanked her kindly. Have you EVER heard of anything like it!

charliecat Tue 14-Aug-07 12:47:42

Bloody Hell

charliecat Tue 14-Aug-07 12:48:02

Who was it?

kitsandbits Tue 14-Aug-07 12:48:08


PersonalClown Tue 14-Aug-07 12:48:25

Wonders never cease!

aquasea Tue 14-Aug-07 12:48:53

WHAT?!?! Incredible! Buy a lottery ticket immediately!

thomcat Tue 14-Aug-07 12:49:26


<am speechless>

Bloddy hell, wicked, really pleased for you

RubyRioja Tue 14-Aug-07 12:50:21

Message withdrawn at poster's request.

preggersagain Tue 14-Aug-07 12:50:59

which company- how do i get one?

GroaningGameGirly Tue 14-Aug-07 12:51:02

That is absolutely the nicest thing I have heard for ages and ages. Good old credit card people - they're not all greedy buggers after all!

LadyTophamHatt Tue 14-Aug-07 12:51:17


shame it wasn't £3000 though

nutcracker Tue 14-Aug-07 12:51:45

Wow that is amazing and so nice, what a fab company.

WaynettaSlob Tue 14-Aug-07 12:52:42

What company was it? They get enough bad press, let's give them some good!

LIZS Tue 14-Aug-07 12:52:52

wow We're often quick to name and shame so perhaps you should name and acclaim !

RedtartanLass Tue 14-Aug-07 12:55:27

It was MBNA

BreeVanDerCampLGJ Tue 14-Aug-07 12:55:54

Now that is impressive.

charliecat Tue 14-Aug-07 21:01:27

deserves more views

totaleclipse Tue 14-Aug-07 21:04:13

Right off to the MBNA website to apply for a credit card.............whens the next floods due?

TheQueenOfQuotes Tue 14-Aug-07 21:04:15

wow - that's incredible

GoingThroughChanges Tue 14-Aug-07 21:06:58

How jolly nice of them!!

flowerybeanbag Tue 14-Aug-07 21:10:57

that's fantastic, DH has a card with them, top stuff!

Rachmumoftwo Tue 14-Aug-07 21:16:08

What a refreshing change! So pleased for you, as the floods were a nightmare, and every little helps.

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