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I know about twoleftfeet and their website.......

10 replies

SparklyGothKat · 19/03/2007 21:06

but if I was to buy something from their actual shop, is it ok?? Whats their after care like??? I don;t want to order anything from them, as I know that they don't send the items and it takes ages to get the money back.

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SparklyGothKat · 19/03/2007 21:11

mmmmm just found the watchdog report on them, even their aftercare is crap then.

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BumblBeee · 21/01/2008 11:31

I wish I had done a search here before buying something from the aforementioned company.

I bought a £70 footmuff from this shop but they will not let me return it as they say I missed their 7 day return window by 3 days.

I had a miscarriage shortly after receiving the item so was somewhat preoccupied.

What a miserable company. Impossible to get through to also.

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jeanjeannie · 21/01/2008 13:50

I got my pram from there - and they actually delivered the goods BUT after having seen all the horror stories I feel I was just lucky! I need another buggy and they do it cheaper than anywhere else - but I wouldn't risk it!

I went to the shop but it seemed that all you could buy were small things - not the prams. We paid with credit card so it was legally covered should it not turn up....but sounds like their aftercare is shocking. I did need to contact them once and it was just an automated email response and they were no help on the phone. I gave up!

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Hulababy · 21/01/2008 13:54

TBH I just wouldn't risk it with them. If anythin was wrong with your item and you had to take it back or contact them abiut it I suspect they'd still be a nightmare to deal with,

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NatalieJane · 21/01/2008 13:57

We bought our buggy from the shop. Figured not much could wrong if you checked it all there and then.

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lulumama · 21/01/2008 13:59

i would go elsewhere, they have such a poor record on customer service, why support them?

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MascaraOHara · 21/01/2008 14:00

They are local to me. My friend bought all of her stuff from there and raves about them. Locally they have a pretty good reputation but they really really get slated here and all over the web so I'd be weary.

I got my buggy from a great place near peterborough if you're not too far from there?

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FAQ · 21/01/2008 14:03

I'd go to Kiddicare at Peterborough if you're local to Bedford (which obviously you are if you're thinking of visit TLF shop).

When I lived in Bedford I never heard them getting rave reviews - and we drove up to Peterborough to shop their instead.

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MascaraOHara · 21/01/2008 16:53

lol FAQ that was the palce I was referring to KiddiCare.

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knockoffnigel · 11/10/2008 08:10

If anyone still has an outstanding order with twoleftfeet i can try and help you because ive ordered from them before.

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