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I know about twoleftfeet and their website.......

(11 Posts)
SparklyGothKat Mon 19-Mar-07 21:06:09

but if I was to buy something from their actual shop, is it ok?? Whats their after care like??? I don;t want to order anything from them, as I know that they don't send the items and it takes ages to get the money back.

SparklyGothKat Mon 19-Mar-07 21:11:07

mmmmm just found the watchdog report on them, even their aftercare is crap then.

BumblBeee Mon 21-Jan-08 11:31:44

I wish I had done a search here before buying something from the aforementioned company.

I bought a £70 footmuff from this shop but they will not let me return it as they say I missed their 7 day return window by 3 days.

I had a miscarriage shortly after receiving the item so was somewhat preoccupied.

What a miserable company. Impossible to get through to also.

jeanjeannie Mon 21-Jan-08 13:50:48

I got my pram from there - and they actually delivered the goods BUT after having seen all the horror stories I feel I was just lucky! I need another buggy and they do it cheaper than anywhere else - but I wouldn't risk it!

I went to the shop but it seemed that all you could buy were small things - not the prams. We paid with credit card so it was legally covered should it not turn up....but sounds like their aftercare is shocking. I did need to contact them once and it was just an automated email response and they were no help on the phone. I gave up!

Hulababy Mon 21-Jan-08 13:54:59

TBH I just wouldn't risk it with them. If anythin was wrong with your item and you had to take it back or contact them abiut it I suspect they'd still be a nightmare to deal with,

NatalieJane Mon 21-Jan-08 13:57:13

We bought our buggy from the shop. Figured not much could wrong if you checked it all there and then.

lulumama Mon 21-Jan-08 13:59:24

i would go elsewhere, they have such a poor record on customer service, why support them?

MascaraOHara Mon 21-Jan-08 14:00:51

They are local to me. My friend bought all of her stuff from there and raves about them. Locally they have a pretty good reputation but they really really get slated here and all over the web so I'd be weary.

I got my buggy from a great place near peterborough if you're not too far from there?

FAQ Mon 21-Jan-08 14:03:37

I'd go to Kiddicare at Peterborough if you're local to Bedford (which obviously you are if you're thinking of visit TLF shop).

When I lived in Bedford I never heard them getting rave reviews - and we drove up to Peterborough to shop their instead.

MascaraOHara Mon 21-Jan-08 16:53:16

lol FAQ that was the palce I was referring to KiddiCare.

knockoffnigel Sat 11-Oct-08 08:10:02

If anyone still has an outstanding order with twoleftfeet i can try and help you because ive ordered from them before.

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