Sorry you had a bad experience with IFA Galaxy. Always makes me cross when people don't do their job right as they give the whole profession a bad name,
Luckily we have 2 very good ones who are fantastic and really sort us out with all we need. A good IFA is a brilliant asset to have IME! Dh deals with IFAs on a daily basis and fortuantely knows which are the good and not so good ones so we are in a very good poisition. Unfortunately Marz, we are not in London.
But I would ask for recommendations from friends and family nearby Marz.