Advanced search

Grrrrrr! Tax credits!

(2 Posts)
Hther Thu 14-Jul-11 09:38:29

I recently informed them of a change of circumstances. I hadn't heard anything so I rang up and they said it was being held up by mistakes on my form (apparently I ticked that I was a foreign national!) I answered the relavent questions and corrected teh mistakes over the phone and then I rang up again 2 weeks later to see hw it was going. They said they now had all the information needed and it ahd been sent to processing. I phoned up again today and they said they sent out a letter on tuesday saying they didnt know that two of the children I am claiming for exist so i need to send documents!

kelaiva Fri 15-Jul-11 23:42:09

i'm not suprised you're angry with them, it seems to me some of the staff members don't have a clue!! I've had the same problem, you can talk to one person on Monday and they'll say one thing then someone else will say "no no thats not right bla bla" I don't have any faith. Good look with it all though.

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: