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If you buy a mobile and the signal is poor in your area can you take it back

(5 Posts)
Berrie Wed 23-Sep-09 16:48:18

...or is it just tough.
I had a virgin phone which was fine but my next one was rubbish. I'm wondering whether to get another virgin one now (less hassle) or go for a different network completely.

Flamesparrow Wed 23-Sep-09 16:49:35

yup - i did with one last summer

Berrie Wed 23-Sep-09 17:07:22


Berrie Thu 24-Sep-09 08:20:55


Flamesparrow Thu 24-Sep-09 08:27:46

Sorry - I never answered the second part, was on the phone (ironically with v poor reception) at the time.

I called them and explained that I had no reception in my house (or anywhere else pretty much), they did a few tests (so make sure you are somewhere where reception is poor), and agreed with me. I asked if it would be better with a diff phone, and they said maybe, but that it would probably be best with a diff company altogether.

Ended up with Orange which DH had. Annoying thing is though, reception has gotten gradually worse with them too!

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