DD has been going to nursery one afternoon per week for five months now, running up to my return to work in Jan. The staff are very nice and DD loves the nursery.
We've had the opportunity to go visit her grandparents in America for a couple of months over the holidays and we talked to the nursery manager about it as soon as we found out. They told us it wouldn't be a problem but to put in notice, let them keep the registration fee and deposit, and she would start up full time in Jan when we return. We were expressly told that we wouldn't have to pay nursery costs during this time.
The nursery (owner? head?) top person in charge has just informed us that unless we continue paying over our holiday they just won't be able to keep her spot open if someone else comes along.
We're quite sad because I'm now in the unpaid portion of my maternity leave, and money is tight. We didn't budget the nursery costs because the manager told us we wouldn't need to pay them.
There is another nursery closer to our house with nicer facilities/more staff qualifications/same costs/bigger garden/etc. They have told us they can accomodate us in Jan, even going so far as to say they can bring in extra staff to cover if needed (they have another location nearby).
We simply can't justify paying the nursery costs for 2 1/2 months that we will be gone, and we can't afford the uncertainty and chance that we won't have childcare in place when I go back to work (we started 5 months ago to AVOID this kind of uncertainty FFS).
I want to let the staff know that THEY aren't the reason we are going to switch nurseries. They are very nice, but we're soured on the owner-person. She's always put us slightly on edge and this was just the kicker.
Of course, I don't want to tell the staff the whole, sordid story. Just let them know that they have been lovely...
Should I lie?
Please or to access all these features
Please
or
to access all these features
Find nursery advice from other Mumsnetters on our Nursery forum.
Nurseries
How to tell nursery staff we're leaving because of management, not them?
5 replies
marenmj · 26/10/2009 16:03
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.