I'm a bit peeved. I have never been late to pick up my youngest from nursery (he is in pretty much full time as I started work again not long ago) In fact i pick him up as soon as I can which in general is about 3/4 of an hour earlier. (obviously I have to pay the whole session). I've never been late with payments ect.
Anyway, this week, I had a flat tyre which needed changing on my way home from work. I called the school (nursery is ajoined to school) to tell them I might be late and what had happened.
They said 'oh yes, don't worry, that's fine with no mention of any fees ect, but just received my bill to find a £10 late charge. I was about 15 mins late in all.
I understand that they need to cover the time and to cover their backs for persistent late pick ups but I really didn't see the need for this when I'd called beforehand and was assured it was all fine.
I 'll also add that on numerous occasions the nursery has opened 5 mins late or more which does impact my journey to work as I have quite a long journey.
Any thoughts?
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Late charge £10 for 15 mins late first time
27 replies
MyMorningHasBroken · 04/02/2017 01:26
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