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Read MN users feedback on the Sky Kids app

(124 Posts)
EllieMumsnet (MNHQ) Mon 22-Oct-18 11:53:58

This is the feedback thread for the Mumsnet users who tested out the free Sky Kids app. Testers had to download the app and have a little play with all of its functions and features; the test was open to all UK MNers who had Sky Kids as part of their Sky package and have at least one child aged 2-10.

Here’s is some information on the app and what Sky has to say: The dedicated Sky Kids app: A world of entertainment for them, peace of mind for you. Featuring:
- Over 5000 episodes on demand
- 17 channels
- Parental controls such as bedtime settings, meaning you can stay in control
- Personal profiles with tailored, age-appropriate content
- Masses of fun and educational games and quizzes for all ages (currently only available on tablet, coming soon to mobile)

Testers please answer the following questions:
- Overall how satisfied were you with the Sky Kids app?
- Did both you and your child find the app easy to use and navigate?
- What was your favourite feature on the app?
- Would you recommend the app to your friends and/or family?
- Do you think anything could be improved on the app?

All testers who leave the required feedback will receive a £10 Amazon voucher each.

Thank you and good luck
MNHQ

Standard Insight T&Cs Apply

daisy913 Mon 22-Oct-18 12:32:59

I was extremely satisfied and pleasently surprised by the content and ease of use.

I found the app easy to navigate. My son is 6 soon and found it easy enough but needed a little help to locate certain programmes he wants to watch

I liked the way the programmes were grouped into the channel they're shown on and the good amount of episodes on each programme! Great choice of shows

I would definitely recommend the app to friends and family and have done so already

I think the only improvement would be that it was a little easier for the children to find what they like to watch

Holly221288 Mon 22-Oct-18 12:33:48

Overall how satisfied were you with the Sky Kids app? I liked the layout and how easy it was use. However the games crashed constantly and also took a long time to load
- Did both you and your child find the app easy to use and navigate? Very easy to use. Love the swiping between screens. My two year old struggled with it but fine for 5/8 year olds.
- What was your favourite feature on the app? Videos. My 8 year old loved the Sky Sports section
- Would you recommend the app to your friends and/or family? The game section would need to be seriously improved. But as a safe way for the kids to watch video content it was good.
- Do you think anything could be improved on the app? The games

HELENSCRESCENT Mon 22-Oct-18 12:36:30

Testers please answer the following questions: *- **Overall how satisfied were you with the Sky Kids app?

We were really satisfied. I had a play and then the children did and we all thought it was a really greay addition to sky. We have now downloaded it on all our devices. Loved how it could be personalised for each child and automatically suggested age appropriate programmes to watch. It was also really simple to use, my 4 year old got the hang of it straight away.

- **Did both you and your child find the app easy to use and navigate?

Yes really easy, not too many button to press press to get things to play or to go back. Really clear symbols for play and stop for those not yet reading. Only thing we couldnt find was a search function.

- **What was your favourite feature on the app?

The fact that it was personalised for each individual child rather than only having one setting. Loved how simple it was too.

- **Would you recommend the app to your friends and/or family?

Yes definitely its brilliant for anyone with kids and will be great when they go round to grans and can watch things they like there.

-** Do you think anything could be improved on the app?

A search function.

Robyn1986 Mon 22-Oct-18 13:07:48

- Overall how satisfied were you with the Sky Kids app?

I was very satisfied with this app. I think it's brilliant that my children can watch all their favourite programmeson their tablets.

- Did both you and your child find the app easy to use and navigate?

Yes it was very easy

- What was your favourite feature on the app?

The fact all my children's favourite programmes are all in one place.

- Would you recommend the app to your friends and/or family?

Yes.

- Do you think anything could be improved on the app?

No.

Libby65r6 Mon 22-Oct-18 13:08:40

- Overall how satisfied were you with the Sky Kids app?

Very, It was bright, colourful and relevant

- Did both you and your child find the app easy to use and navigate?

More so me, my nearly 4 year old struggled a wee bit to find what she wanted but I'm sure with more practice she'll manage fine

- What was your favourite feature on the app?

The ability to restrict her view to only under 5's. That way she wasn't seeing anything she can't or isn't allowed to access.

- Would you recommend the app to your friends and/or family?

Definitely yes

- Do you think anything could be improved on the app?

Search Function, I appreciate for kids of the ages of my daughter they couldn't use a search but she asked for a specific thing and I would be able to do that for her instead of having to look through manually.

MrsG841 Mon 22-Oct-18 13:18:10

Overall how satisfied were you with the Sky Kids app?

Extremely satisfied. My daughter and son son has lived using it to watch their favourite shows and actually discovered some new ones

- Did both you and your child find the app easy to use and navigate?

Very easy. My daughter could navigate her way through it from the moment I downloaded it.

- What was your favourite feature on the app?

That all shows are grouped under the channels.

- Would you recommend the app to your friends and/or family?

Most definitely. I have already told some mummy friends.

- Do you think anything could be improved on the app?

There is nothing I would currently do to improve the app.

It's fab!

Carolyn118 Mon 22-Oct-18 13:26:16

- Overall how satisfied were you with the Sky Kids app?
Very satisfied. The app has everything my child needs in 1 app. She can play games and watch her favourite tv shows whenever she likes.

- Did both you and your child find the app easy to use and navigate?
Yes it was very easy to use and find exactly what you are looking for. My 8 year old daughter could use with ease even my 21 month old daughter could navigate her way to her favourite shows.

- What was your favourite feature on the app?
That they have all the shows under one section. My daughter loves Nickelodeon so she could find her favourite shows all under one section.

- Would you recommend the app to your friends and/or family?
Yes I would definitely recommend to family and friends.

- Do you think anything could be improved on the app?
No as it already covers all my children’s needs.

Angryangryyoungwoman Mon 22-Oct-18 13:29:43

Overall how satisfied were you with the Sky Kids app?

Very. My daughter (almost 5) could navigate through easily as could I

- Did both you and your child find the app easy to use and navigate?

It was easy to use for both of us

- What was your favourite feature on the app?

That you can set your child's age

- Would you recommend the app to your friends and/or family?

Yes

- Do you think anything could be improved on the app?

The games don't always work properly, they flash

anniejade88 Mon 22-Oct-18 13:41:20

Very satisfied with the app me and my 9 year old son could navigate the app easily. He uses it often to watch all his programmes. My favourite feature is you can watch and download your favourite series and episodes. I would definitely recommend the app to friends and family.

Llandough32 Mon 22-Oct-18 13:48:44

Love this app, its fab & my kids loved it.

Overall how satisfied were you with the Sky Kids app?

Very. Both children love it.

- Did both you and your child find the app easy to use and navigate?

Very easy for both me & my eldest son. Youngest needed assistance but he is only 1.

- What was your favourite feature on the app?

That each child can have their own homes page with age appropriate shows. Fab when you have a 9yr old & 1 yr old. From children's view point theirs would be the buddy.

- Would you recommend the app to your friends and/or family?

Yes

- Do you think anything could be improved on the app?

Everything work well so nothing.

Thank you for choosing us!

loz12345 Mon 22-Oct-18 13:51:47

- Overall how satisfied were you with the Sky Kids app?

Really happy with it my 8 year old could
Find what he wanted with ease and enjoyed the games, it kept him entertained long enough for me to get the ironing done
- Did both you and your child find the app easy to use and navigate?

Yes it was really easy to use
- What was your favourite feature on the app?
That the shows were ordered by channel so were easy to find
- Would you recommend the app to your friends and/or family?

Yes my parents have downloaded it for when they have my children
- Do you think anything could be improved on the app?
The games sometimes crash so this could be improved

raspberryjo Mon 22-Oct-18 14:21:55

- Overall how satisfied were you with the Sky Kids app?
Very satisfied. My 5 year old loved it.
- Did both you and your child find the app easy to use and navigate?
Yes very easy, after me showing her once she used it with no help.
- What was your favourite feature on the app?
The fact it was tailored to each child, they have their own profile.
- Would you recommend the app to your friends and/or family?
Yes definitely. Already have
- Do you think anything could be improved on the app?
The games crashed a couple of times. Other than that great

GoJohnnyGoGoGoGo Mon 22-Oct-18 16:31:36

- Overall how satisfied were you with the Sky Kids app?

Very, it entertained them in a safe way and the new games section is a great addition.

- Did both you and your child find the app easy to use and navigate?

Yes, both my 3 and 6 year old could use it with ease. The colourful left/right navigations buttons helped and the icons with the characters face on them.

- What was your favourite feature on the app?

I liked the new art/games. My children liked navigating the channels and tried new cartoons they wouldn't normally watch as they knew it was connected to the same channel.

- Would you recommend the app to your friends and/or family?

Yes, definitely

- Do you think anything could be improved on the app?

Maybe more games. It would also be good if a few child friendly films could also be included.

Grasshopper123 Mon 22-Oct-18 16:44:35

- Overall how satisfied were you with the Sky Kids app?

Very! We love the sky kids in our house. We've subscribed to sky for a number of years now and only recently when renewing our contract we're we told about the app. We have three children (8, 6 & 4) who all use the app and it seems to cater for each of them ok (although the 4 yr old more so than the 8)

- Did both you and your child find the app easy to use and navigate?

Yes - the children can navigate around the app faster and more easily than me! I found it simple enough though, the games, channels and range of episodes were easy to find.

- What was your favourite feature on the app?

I love the range of programmes available for the children. My 4 yr old loves horrid Henry and Tom and Jerry and can find these easily on sky kids. The app is fun and informative.

I like the games / quizzes and that these are updated regularly, ie spooky quiz for halloween. The activities on the sports section is also good.

- Would you recommend the app to your friends and/or family?

Definitely. I don't think sky have advertised this app as much as they should. We didn't realise we had access to it until recently which is a shame.

Whilst my children don't have a lot of screen time, this tends to be what they watch when they do have it - they enjoy both the games and range of episodes.

- Do you think anything could be improved on the app?

Much of the content on the app is tailored abit more to the younger age group and my 8yr old doesn't really use it as much as the others.

Parental controls are a good idea, but wish they were abit easier to find!

FancyPuffin Mon 22-Oct-18 17:27:35

Overall how satisfied were you with the Sky Kids app?

I thought the app was great! Nice simplistic layout and it was nice to feel confident that everything on it was appropriate for my daughter.

Did both you and your child find the app easy to use and navigate?

Absolutely

What was your favourite feature on the app?

Ease of use and amount of available content.

Would you recommend the app to your friends and/or family?

Definitely.

Do you think anything could be improved on the app?

I agree with the reviewer that said a search function would be useful.

LoudestRoar Mon 22-Oct-18 17:30:38

Overall how satisfied were you with the Sky Kids app?
Very satisfied. I'd forgotten my password and the process to reset was very easy.
- Did both you and your child find the app easy to use and navigate?Very easy, I was able to just give it to ds who is 6, and he was able to do everything straight away with no help.
- What was your favourite feature on the app? DS liked being able to find his favourite tv shows under the pictures, which made it easier to navigate.
- Would you recommend the app to your friends and/or family? Yes, especially as it will be useful when out and about to entertain the kids.
- Do you think anything could be improved on the app? No, I'm really impressed with the app, and kicking myself I haven't used it before.

RiseUp Mon 22-Oct-18 17:59:19

Overall how satisfied were you with the Sky Kids app?
We loved it! All of the children's favourite programmes in one place!

- Did both you and your child find the app easy to use and navigate?
Yes-the children were able to dive right in and find their favourite programmes straight away!

- What was your favourite feature on the app? That the programmes were grouped by channel-very easy for the children to navigate to what they wanted to watch.

- Would you recommend the app to your friends and/or family? Definitely!

- Do you think anything could be improved on the app? Nope!

sherbertlemon17 Mon 22-Oct-18 18:35:20

- Overall how satisfied were you with the Sky Kids app?

Pretty satisified. My daughter enjoyed using it as there is a lot of content which she enjoys on there. There’s also a few things that we don’t have access to elsewhere like Stick Man and the Gruffalo.

- Did both you and your child find the app easy to use and navigate?

Fairly tricky to navigate the homepage. She likes the character buttons but the rest of the page looks a bit of a jumble.

- What was your favourite feature on the app?

Being able to choose different channels and the parental settings.

- Would you recommend the app to your friends and/or family?

Yes.

- Do you think anything could be improved on the app?

Less busy homepage.

Chezybabes891401 Mon 22-Oct-18 18:53:44

I loved the app, my little one also loved it and I found rather than putting a film on for her for an hour in the afternoon, she enjoyed watching sky kids more on her tablet. Which freed up the tv for me to watch some day time tv for the first time in ages.
The app itself was very easy to use and allowed both me and my child to use it with ease.
My favourite feature was that each show was accessible and my little one could chose the show she wanted to watch without having to watch 4 or 5 shows on normal tv before she got to her favourite one.
I would certainly recommend this app to my friends and family and ive already had 2 of my friends sign up for their little ones to use.
I cannot think of anything to improve this, its great.

HollyWolly45 Mon 22-Oct-18 19:06:56

My 4 year old son really enjoyed using the Sky kids app on his Kindle Fire tablet. We both found it very easy to use, and because of all the pictures, my son was easily able to find all his favourite programmes.

I would recommend this app to other Sky users with kids, as I feel it's safe for my son to use, and keeps him entertained.

HollyWolly45 Mon 22-Oct-18 19:10:22

Overall how satisfied were you with the Sky Kids app?
Very satisfied
- Did both you and your child find the app easy to use and navigate?
We both found it very easy to navigate. My son who is 4 found it easy to find all his favourite programmes due to the pictures of all the programmes.
- What was your favourite feature on the app?
How easy it was to find the programmes
- Would you recommend the app to your friends and/or family?
I would definitely recommend this app to friends and family with Sky
- Do you think anything could be improved on the app?
More selection of some programmes ( newer episodes etc)

Marley45 Mon 22-Oct-18 19:50:40

Overall how satisfied were you with the Sky Kids app?
Very satisfied with the app. Really easy to download and navigate my way around
- Did both you and your child find the app easy to use and navigate?
Yes. I was really impressed with how easy it was to use. My son is only two but he could easily see his favourite shows and select them.
- What was your favourite feature on the app?
I like that it showed all the available channels and I could tailor it to just under 5s. Lots of choice of programmes to watch
- Would you recommend the app to your friends and/or family?
Yes! I already have told some friends about it.
- Do you think anything could be improved on the app? Nothing I can think of

Darcey37 Mon 22-Oct-18 20:13:17

- Overall how satisfied were you with the Sky Kids app?
Yes, very satisfied, it seems safe, I was able to let dd watch what she wants without worrying about content. Dd enjoyed playing the decorate pumpkin game.

- Did both you and your child find the app easy to use and navigate?

Yes, found it easy to set up and put time limit and controls on.
Dd found it easy to use and find what she wanted to watch. She enjoyed playing the games too.

- What was your favourite feature on the app?

Time limit! Being in control of that is great. I would never put a tv in my daughter's bedroom but this the app is good as she can watch kids programmes but not excessively and I can watch grown up tv!!

- Would you recommend the app to your friends and/or family?

Yes, it's handy and a good add on to the tv package.

- Do you think anything could be improved on the app?

Not that I can think of. It's easy to use and enough for kids.

mshell1231 Mon 22-Oct-18 20:27:34

Overall how satisfied were you with the Sky Kids app?
I was very satisfied with the app. It was easy to navigate for my daughter and has all the shows she enjoys watching.

- Did both you and your child find the app easy to use and navigate?
Yes. It was easy to set up a profile and navigate between shows.

- What was your favourite feature on the app?
Having my daughter's favourite tv shows available.

- Would you recommend the app to your friends and/or family?
Definitely.

- Do you think anything could be improved on the app?
We have only tried the app on a phone at the moment. I will be looking forward to the games being added onto the app for mobile users.

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