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So, mumsnet, did we ever get a response from Flora regarding the missing vouchers?

(7 Posts)
LackaDAISYcal Fri 14-Mar-14 20:30:31

I'm not the only one who never received their voucher following the initial thread. Really diappointed with the response from MN "we'll find out and get back to you" leading to no response, and even more disappointed thet Flora CBA to even apologose for what seems to be a bit of a PR cock up on their behalf.

If I were their PR company, I would be sending out tokens, vouchers, money offs. But, they obviously don't give a shit.

Ah well, won't be adding Flora to my shopping basket any time soon angry

MummyBtothree Fri 14-Mar-14 20:47:44

Hi, eventually got my voucher, something like over four months too late!!!. Did you never receive yours?? must admit, its completely put me off flora. I would expect them to be sending us goody bags or least!.

LackaDAISYcal Fri 14-Mar-14 21:11:30

Nope, nothing. Not even a proper response from MN/Flora, other than "some more are being printed and should be with you shortly"
That was in January hmm

RebeccaMumsnet (MNHQ) Fri 14-Mar-14 23:54:47

Hi Daisy,

Really sorry to hear this. We have forwarded this over to the insight team who will take a look - please do PM me on Monday if you don't hear anything and we will chase again.

Apologies that we can't do much right now but we will speak with the folks dealing with this on Monday - it could well be all in hand <clueless> but we didn't want you to go all weekend thinking that we aren't concerned.

AnnMumsnet (MNHQ) Sat 15-Mar-14 09:24:55

hi - LackaDAISYcal - sorry you're a a bit p-ed off about this - will ensure someone on the project gets back to you on Monday.

LackaDAISYcal Sun 16-Mar-14 15:47:38

Thanks smile

AngelieMumsnet (MNHQ) Mon 17-Mar-14 10:17:01

Hi LackaDAISYcal, sorry about this - I've just sent you an email.

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