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Nightmare Incident with Neighbour's Parcel- please sympathise and advise?

327 replies

BitOfFun · 23/03/2010 20:27

I am not having any tea now after The Most Recent Incident

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PeedOffWithNits · 23/03/2010 20:29

OMG!!! dont know what else to say

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northernmonkey · 23/03/2010 20:30

"On the plus side, dd2 is clearly no longer constipated" I'm sorry but i almost spat tea all over my laptop at that one

Sorry no usefull advise though

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Hassled · 23/03/2010 20:31

I don't think you can possibly hand it over - the shit in the embossed swirls will be there forever . All I can think of is that it's an insurance claim. Are the neighbours nice and understanding sorts?

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tootootired · 23/03/2010 20:32

might it be covered by house insurance? Poor you, poor neighbour! Hope they will be sympathetic but they would be saints if they don't want it paid for.

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JustMyTwoPenceWorth · 23/03/2010 20:32

Oh dear me.

(typed oh shit at first, then thought better of it )

Are you going to tell them what happened? (psst - I wouldn't)

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McDreamy · 23/03/2010 20:32

Think you best pay a visit to the John Lewis website, poor you what a way to round off your day

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mrscynical · 23/03/2010 20:34

Think you should 'come clean' to the neighbour about the leather 'stool' if I was you.

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BitOfFun · 23/03/2010 20:34

I am hoping that I can get away with saying it was a split drink. A poo-scented one.

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shandyleer · 23/03/2010 20:34

Well done for looking on the bright side "on the plus side, dd2 is clearly no longer constipated"

Wait till it dries before you decide what to do? If it looks fine take it to your neighbours and apologise for it having been accidentally unwrapped by your dd. If not, I guess you could offer to pay, and if they're kind, they'll be nice and understanding and refuse your offers.

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FabIsGettingThere · 23/03/2010 20:34

You will have to tell them you accepted a parcel which your child opened and ruined and you will order them another one tomorrow. There is no other option.

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NorbertDentressangle · 23/03/2010 20:35

I think that you should phone John Lewis, explain exactly what happened and see if their customer is as good as everyone says!!

My money is on them sending a replacement one to the neighbours and telling you to do what you like with the, er, 'damaged' one.

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BitOfFun · 23/03/2010 20:35

ROFL @ 'stool'

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Flame · 23/03/2010 20:36

Yes, phone JL and explain

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onepieceoflollipop · 23/03/2010 20:36

Could you afford to replace it?

In your position (finances permitting) I would explain to the neighbour that something had been "spilt" on the item or it has been very badly damaged and it is ruined.

If neighbour asks for further details shred it up and give her a few cleanish bits to inspect.

Does she know that your dd has sn? If so perhaps she would be understanding?

I would then buy an identical replacement asap. If it is horrendously expensive then I would claim on insurance (my own).

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NorbertDentressangle · 23/03/2010 20:36

oops that should say 'customer service'

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ilovemydogandmrobama · 23/03/2010 20:37

Thing is, if it was damaged in transit, would be covered by insurance, right?

So, I would call John Lewis tomorrow and tell them that your child has been quite sick lately, and unfortunately was ill all over the package, what a shame, couldn't possibly hand it over to neighbor in that state, oh dear etc.

And pretend not to be in until resolved

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onepieceoflollipop · 23/03/2010 20:37

Oh yes worth a try with JL I would say.

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BitOfFun · 23/03/2010 20:37

Would nobody just hand it over with a wry grin and hope for the best then?

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tootootired · 23/03/2010 20:38

I can just imagine another post tomorrow -"Nightmare incident with parcel left at neighbours"...

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cyb · 23/03/2010 20:39

Lob it on the pavement outside and claim a dog must have done it

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KurriKurri · 23/03/2010 20:39

OK - I'd go for damage limitation - just looked on John lewis site pouffes are £99 - but it also says 'specialist dry cleaning' I think I'd offer to pay for the dry cleaning, and see if they are happy with that. Are they friendly neighbours?

At worst you will have to buy another, but your DD will get to keep the damaged one.
JL should have made sure it was delivered to neighbours - I'd also try getting them to replace it.

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morningpaper · 23/03/2010 20:41

OMG

you are just going to have to buy a new one

sorry

don't accept parcels again!!!

icky

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KurriKurri · 23/03/2010 20:41

Or wrap it in another bin bag, and hand it over saying nothing. They're not likely to come back and say 'excuse me did you happen to get shit on our pouffe'

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morningpaper · 23/03/2010 20:41

it was have an invoice so you can see exactly which one it was

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tellyaddict · 23/03/2010 20:41

Oops, it is rather funny but I do feel for you. I'd tell them what happened and see if they can take it up with JL or as the others say, call them yourself. I think legally you are responsible once you take a parcel into your home (rather than the delivery company) so house insurance would be an option.

On a lighter note, I once took in a large envelope for our, then, new next door neighbours and went out leaving it in my hall. When I got back home there was shredded envelope in the hall, our dog hadn't been locked in the kitchen as she usually is when we go out and I didn't realise that the large envelope contained a chocolate present for our neighbours... I produced what was left of the envelope and the note that was inside to my neighbours and explained what had happened. They thought it was hilarious and I bought them some chocolate to make up for it.

If your neighbours are nice, they'll see the funny side of it although there is obviously much more cost involved in your case.

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