I have already complained about my antenatal care at the N&NUH, so am dreading the postnatal care as its the same ward with the same staff..
Absolutely astonishing and i am almost tempted to refuse to go back. If i wasn't too scared to have my first baby at home with no pain relief id happily climb in my own bath and give birth.
Unfortunately the next nearest hospital is an extra 30 mins away, so about 50mins drive IF there is no traffic on the A12. Thats at the JPUH in Gorleston and i really cannot fault them at all.
A short summary of faults include 3 different types of false information being written in my notes, a big crossed out section in my notes where another patients care was written in, being left for hours with no painkillers after being told the MW would be back in 20 mins - that was at 3pm and no one came back until the next day, my notes being lost, gaining another patients clinical details when i went to collect them (test results, hosp and NHS numbers, addresses and telephone numbers)
The majority of this could have been avoided if the MWs had stood around the desk sharing information about patients and COMMUNICATING with each other, instead of sharing tips on which brand of fake fucking tan was the best....
Also, i noticed at the JPUH my notes never left the end of my bed. When a member of staff was to write in them they had to first confirm my name, dob and hospital numbers and then they had to tell me what was being written while they were writing it. I never saw my notes at the N&N except when i had to return to the hosp to collect them - and even then i wasn't ID, they just handed them over. I could have been ANYONE!
I dread to think, if this is how you are treated whilst you are at risk of pre-term labour, how lax they will be when i return to actually have my baby. I'm lucky my mum is a midwife and will be there with me. Luckily she works at one of the hospitals mentioned in the thread as being one of the BETTER for post natal and antenatal care.
I am backing this campaign 100% - something needs to be done about this, i thought i was the only one who had had a crap time and had to complain, but as it turns out i wasn't just making a fuss over nothing.