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The One Show media request: 'serial returners'

(1 Post)
FinnMumsnet (MNHQ) Wed 26-Oct-16 12:49:05


We've had a request for case studies from Lindsey Harris, who works on BBC1's The One Show.

Lindsey is looking for people who are “serial returners” of clothes -- either bought in-store or online -- in particular those who sometimes wear the clothes (above and beyond trying them on at home) before returning them for a refund.

Participants must be willing to appear on camera as part of a short piece to be televised next week, and talk about their shopping habits – e.g. volumes/percentages of returns; reasons for returning items regularly; how a retailer’s refund policy and process affects where they choose to shop, etc.

If you're interested in contributing, please contact Lindsey at or on 020 3614 5769, as soon as possible and in any event by this Friday (28 October).

We at MNHQ don't have any further details about this, so if you're interested in contributing, or have any questions, please do contact Lindsey directly.


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