UNITED AIRLINES - are they good or bad with children? Similarly, Qantas.(27 Posts)
I've flown loads of airlines and tbh they are all the same.
I don't envy you one bit.
Back seat screens a MUST THEN EH???
Have done a lot of longhaul with DS. I recommend Singapore as the best by far. Others which I have found good are Emirates, Virgin, Cathay Pacific and Qantas. Have only flown United to the USA and they were OK but I would say Qantas would be better. Best entertainment systems are Singapore and Emirates, then Virgin. Avoid BA and KLM.
Hi SB, I've only flown with them once but have heard good things and Trailfinders seem to be using them a lot now.
Gulf Air have Sky Nannies but I doubt if they fly SF-Sydney
United suck - hate them with a passion in case the first two words of this post do not show that.
When I first flew with them - cabin crew were rude and incredibly horrid to the children I was flying with - part of a huge contingent of aussie teenagers who flew with united as part of a cultural exchange. They were very aggressive to our students and blamed them for a number of things that they did not do - including smoking in the toilets - when the adult culprit was discovered - no apology to our students.
Other horrid things arose from our trip with them - just YUCK!!
I decided to give them a second chance and flew internal with them from LA to Seattle. again very rude and unhelpful cabin crew. I was told I could not have a snack and drink when I awoke from a jet lag sleep because you know - you snooze, you lose!!! I was gobsmacked - this was not said in jest by any means. The american woman next to me was so embarrassed by his behaviour that she gave him a mouthful about his rude behaviour and how he was an embarrassment to not only the airline but to the US and how she would be complaining about him.
I have never flown them since despite flying a number of times to the US and within the US.
American airlines are brilliant - have amongst the largest seat pitch.
Singapore are fabulous too.
Qantas were good also.
Air New Zealand - brilliant too.
have friends who travel to the US a lot and have done since their boys were little - swear by Air New Zealand. ( Aus to US that is)
Another Air NZ convert here - fabulous airline!!!
I would concur with eidsvoid - United suck. They are not great with children transatlantic and can be at times truly awful. Old planes and indifferent staff seem to be the norm with them. Have used them for both transatlantic and internal US flights - no longer.
If you can go the other around and head east to go to Aus I'd do that instead. Transitting through the US on the way to Australia is not for the faint of heart (not suggesting you are by the way but because of the sheer bureaucracy involved in being in the US as a transit pax. You will need to complete a customs form and most certainly a visa waiver form for both you and your children. As you are not regarded as being in the US proper you have no access to anything like a shop or restaurant or anywhere to freshen up in).
BTW Air NZ fly through LAX (another airport well worth avoiding especially esoecially if you are in transit to Aus. Its very grim, that transit lounge). Air NZ's website have a set procedure for their pax to follow if you are in transit to Aus via LAX. Avoid that route at all costs.
To my mind Virgin are not as innovative/good an airline as they once were when they started out. Other airlines have copied and superceded them in terms of service.
just jumping onto this thread...does anyone have experience of gulf air and sky nannies??
Go Qantas. We have done that trip in reverse - it's a long one! We have flown United and American Airlines - both awful and will not use again if it can be helped. Qantas are fab though.
I know u booked but AA are not v good with small children, esp if you have a stop, they have a habit of just leaving you stranded. Unless they majorly majorly mess up, then they upgrade to business if u get a nice lady (might havee been the airport location rather than the co.)
Have flown AA and BA to the States and must say both were absolutely fine. AA gave us an extra seat on a flight to San Francisco for our then 8 month old DS so we could pop him in his car seat. And when we flew to New York last year with DS now 3 and DD 8 months with BA we couldn't fault them. I guess it may depend on the individual crew at the time.
flown BA, they are great. AA offrered an extra seat for our LO, cost a full ticket so we had her on ou laps at £130.
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