She is a very nice person, very professional and kind. DS did eventually latch on over the next week or two albeit only with silicone nipple shields, hard to say whether getting the tongue-tie snipped made the difference. It was a bit more of a cut (involved more tissue) than I'd expected but I think that was my fault for not being better informed, asking questions etc, and it was nothing to do the way Allison did it, but rather the anatomy of the bit they snip that I hadn't really appreciated. Good luck with it all.
Ann Dobson did my son's posterior tie when he was 2 weeks old. Came up from London on a bank holiday Monday with 2 days notice and was great. Obviously private, so we paid for it, but worth every penny at that time!