ok i need to sound off... rrraaaahhhhhhhhh. ds now 3 months old has possible got some neuro problems that need attention. If delt with promptly will probably leave him with no deficet.. however to get treatment he need a passport to a/ get his medicare entitlement.. needs current visa stamp to do this. b/ leave aus and get treatment in th uk.. needs passport to do this too. Maybe i am mad but have now been waiting 8 weeks for an application that is allegedly red taped? (rushed) so rang again today to be told that they havent even looked at the additional documents i sent 2 weeks ago.. rushed?...then was told i didnt send a 2 bits of id for my 3 month old son... then was told i didnt have to! huh? there initial question was when was my date of travel... i said its a bit more inmportant than a holiday.. when i got irate i was told not to shout.. i cried instead... so not happy they wont tell me when it will be done... anyone got any prozac?
resorting to crying on the phone must ahve hit the spot somewhere. Dh rang two hours later and was told the passport would be ready by end of the day and sent by air express today. Read all the info.. when i first applied the site was less user friendly , slim22, they wanted just about everything inclucing blood! was not funny. by all accounts following dh's conversation it has been on big mess up on their parts.. however they did try telling him if we had put a 'travel date' on top of the form it would have been done so writing endless letters explaining the situation and ringing at teh cost of $10 a time wasnt enough! ahhhhhhhhh still fingers crossed it will arrive today.. heres waiting?
i am tracking it as i type..... it has left canberra at half three yeterday a stunning 5 hours after i lost it with them... dh assures me it was my utter distress that upset the ignorant yes to coin your phrase utter twunt califrau... do you think that the dont shout.. raise your voice line is part of their training manual? to speak to her supervisor and magically produce said document within 5 hours? the same document i have waited for for weeks and weeks! aaaahhhhhhaaaahhhhhhhaaaaahhhhhh.. head banging on study door as i type. am going to go to the target toy sale and buy a jolly jumper later... not for ds but for me so i can sit in it and go la la la la la la alot!