how awful for you. If you don't have any luck with receipts, would the insurance co accept photos of the items, you know,just snaps of your children in the car/pushchair/coat?? When I was burgled last year the insurance co said they would accept photos of jewellry. Just a thought, hope you get it sorted out.
Do they need receipts to assess the value or as proof that you actually possessed them. iirc when we had to claim for some ski stuff we lost in US we could supply photos, credit card statements etc but it was 10 years ago and a smaller amount we were claiming.
How utterly awful. A couple of years ago I lost nearly everything in a burglary/arson so you have my complete sympathy.
Do the insurance company need receipts for the originals, or for the replacement items, i.e. are they are expecting you to buy them and then claim back based on the cost of replacements? Certainly I didn't have to provide receipts, but then again I could quite easily claim all the original receipts had been burnt up along with everything else!
I would strongly advise you not to use other people's receipts, you would be better pursuing the insurance company to get them to agree that you don't have the receipts for the original items. There's no real reason why you should, after all.
Just spoken to insurance company on another matter
After the fire the police and the firemen traipsed alot of black horrible stuff into the house - left from the fire as a result my carpet is pretty ruined
I just asked about claiming for them to be claimed and they said no! Said it was consequential damage - I said can i not claim it as accidental damage she said no because it wasnt accidental? WTF was it then?