Have been on IS for 4 years as have 2 children with disabilities. Me and DH are both carers and both recieve carers allowence. In June my daughters DLA was stopped for a week due to the office not completely the review in time. At the same time my Dh's carer allowence was stopped and we had to put in a new claim. My IS continued for 8 weeks after at a slightly higher rate with £30 a week extra to cover the CA. CA was restarted last week, and now my IS has been stopped completely. I don't know how they can say that after 4 years we suddenly are entitled to nothing. My housing benifit has been stopped too now. I am waiting for a call back to find out what the hell is going on. The woman I just spoke to was really rude too..
Not saying that we have to work, we can't due to the kids disabilities. IS said that my entitled has ceased and they have to recover £340 from me DLA has restarted, CA has restarted. DLA was stopped because they didn't sort it out in time for the review date (not my fault as they had the form for 15 weeks) IS are supposed to phone me within 24 hours but we are at the hospital tomorrow with our eldest.
go down to the council asap with everything, bank satements from the last three months, award notices from DLA, tax credits and CA. and evdience of any other income you have.
they can still pay hb while you are not receiving income support you just have to prove your entitlement to it.
call back is and ask what is going on. be isistant with them. i had this when tax credits paid me too much. its awfull getting all sorted you feel like you are on the phone constantly. cab will help if you dont get anywhere. good luck
I see one claims CA for one child and the other for the other child.Sorry wasn't thinking it through,brain has gone funny with the lo's at home all day. If both children need full time carers i don't they can make one look for work. I have a close friend that will know,i'll try and find out for you. It's more likely that things have just crossed over and will get sorted.
It just looks to the computer system that your DH is available for work so can sign on because the info from CA isnt there yet. It should all get sorted eventually and backdated but if you are really struggling in the mean time you maybe able to get a crisis loan to cover you until you are paid next.
Btw you do need to do all the above again with the council as well as IS cos they don't usually pass the information on.