Erudio Student Loans deferment process 2021

(5 Posts)
sagegreentree Mon 07-Jun-21 20:14:00

I had a letter asking for proof of maintenance and proof of if I'm financially dependent on someone.

Totally random as I answered everything correctly.

I think they do it on purpose in the hope we forget to fill it in.

Check online as it will tell you if they've sent you a letter.

Handsnotwands Mon 07-Jun-21 17:49:37

I’ve been trying to contact them for months. They’re not taking any phone calls “due to covid” and so must have 4742796749 emails to get through. Really shoddy

snoopy789 Mon 07-Jun-21 17:29:28

Have not had problems before. Had a confirmation that I had submitted my deferment. No response to chasing e-mail. Not defered on the portal. No other messages. Can't get through via phone.

OP’s posts: |
CornedBeef451 Mon 07-Jun-21 17:12:38

Mine went through really quickly and I got a letter back confirming.

It might be worth checking online or calling if you haven't heard back.

snoopy789 Mon 07-Jun-21 17:08:04

Hello:

Is anyone else having problems this year? Have not heard back about my loan deferment and has been three weeks now. Chased via e-mail, heard nothing. Keep ringing and can't get through.

Deferment is due to end soon. Getting worried now.

Anyone else experiencing the same?

OP’s posts: |

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