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Childcare tax credits

(1 Post)
Havingahorridtime Fri 03-Nov-17 13:39:16

We recently started paying for childcare and updated our tax credit claim. We received the amended tax credits letter and have been awarded nothing towards our childcare costs. I rang tax credits to query this and was told it's because our income is too high. We get child tax credits but not working tax credits. We meet the working criteria to get help with childcare costs. Does this seem right? I thought we would have got some help towards our childcare costs with our income being low enough to qualify for child tax credits.

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