Advanced search

Mumsnet has not checked the qualifications of anyone posting here. Free legal advice is available from a Citizen's Advice Bureau, and the Law Society can supply a list of local solicitors.

Can shops legally refuse to accept a coin that is legal tender?

(17 Posts)
CircleofWillis Sun 15-Oct-17 17:14:31

I went to a national high street shop today and attempted to pay with the last of my old pound coins. The cashier refused to accept them stating that the store manager had instructed them not to accept any today. This was at 2pm so the store had been trading for 4 hours in a big shopping centre. I insisted and told them they were breaking the law by refusing to accept legal tender. They eventually allowed me to pay using my pounds (much to my relief as my wages don't clear for a few days). The customer at the neighbouring till also had some old pounds so benefitted from my mini tantrum. I am just wondering DID they have a right to refuse after all? If so why would they? Surely maintaining good customer relations is more important than bagging all their old pound coin a day early?

LIZS Sun 15-Oct-17 17:17:55

Yes apparently they can.

Iamagreyhoundhearmeroar Sun 15-Oct-17 17:18:36

Not legally, no. The clue is in the word.

Auspiciouspanda Sun 15-Oct-17 17:19:22

Yes they do. It's the same as trying to pay with a £50 note for something that costs £1 or a bus ticket with a £20 note. No shop has to accept any notes or coins that they don't want to and the only reason they did is because you embarrassingly kicked off and they wanted to get you out of there quickly.

nancy75 Sun 15-Oct-17 17:19:33

They can refuse anything they want though I do t know why they would bother - banks will change old coins for months after ships stop taking them

LavenderDoll Sun 15-Oct-17 17:20:42

Yes they can refuse

thatstoast Sun 15-Oct-17 17:21:52

Having to accept legal tender only applies to debt. Shops don't have the same obligations.

insancerre Sun 15-Oct-17 17:21:55

Yes they can
It's entirely up to the shop

Mugmugmugmug Sun 15-Oct-17 17:23:03

Why wouldn't they take them? They can just take them to the bank tomorrow along with all the other money that needs banking. Seems to be a lot of misunderstanding around this pound coin business

TashaRomanoff Sun 15-Oct-17 17:23:38

Yes, they can refuse. Mini tantrum though hmm you do know you are the kind of people they laugh at after work right?

fakenamefornow Sun 15-Oct-17 17:25:26

Didn't the old pound coin stop being legal tender today?

CircleofWillis Sun 15-Oct-17 17:41:52

Today is the final day. I was basing my assertion on what I as told as a student when I worked in a petrol station. I was told that legally we had to accept all coins and notes as long as we were able to make change. I only questioned that today when I was told I couldn't use the coins.
BTW for me it felt like a mini tantrum to insist as I am usually very British about making a fuss. In reality is was more a series of stutterers sentence

CircleofWillis Sun 15-Oct-17 17:43:09

Posted too soon
... stuttered sentences peppered with 'buts'.
Should really have put it in inverted commas.

BikeRunSki Sun 15-Oct-17 17:47:37

I have a friend who is a manager at a national chain of supermarkets - the problem shops have with old pounds is that they can’t be bagged with the new ones as they weigh different amounts.

CircleofWillis Sun 15-Oct-17 17:49:09

Perhaps it is different in a petrol station as once the petrol is in the car you would be in debt while you can always just put goods back on the shelf.

CamperVamp Sun 15-Oct-17 18:32:51

"Not legally, no. The clue is in the word."

What word?

It was really unreasonable for any shop to refuse to accept old £1 coins today, as there is no issue with them paying them into their own banks (apart from needing to be in different bags, but that has been an issue since the new ones were released).

And why any retail assistant would laugh at a customer who didn't have any other money, wanting to use legal tender to give their shop custom, I don't know.

So yes, they could refuse but we're being unhelpful twats in doing so.

LadyLance Sun 15-Oct-17 18:38:20

In the UK, legal tender is only for the payment of a debt- so shops are under no obligation to accept and can refuse e.g. £50 notes as a standard policy. If they didn't wish to accept an old style pound today they're within their rights to do so.

Equally, shops can refuse to serve you at all on any grounds that aren't discriminatory.

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: