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Child Maintenance Service

(2 Posts)
Fairy2015 Fri 07-Jul-17 18:40:11

Has anyone ever raised a formal complaint against the CMS?

I'm at my wits end and feel I have no other choice.

delilahbucket Sun 09-Jul-17 22:41:21

I am currently trying to do this but they are refusing to pass my case to the complaints team. I have asked on four separate occasions and yet I am still going round in circles with "but we can sort this out for you". Five months without a payment due to a "technical error" and no one will take ownership. I'm also at my wit's end. The system is a shambles and no better than the CSA.

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