I looked on my online tax credits account today as it's nearly the end of the tax year and was going through each section. I went into childcare and it asked am I paying for childcare? I selected no as daughter started school in September it then asked when did I stop paying. I quickly realised I forgot to inform hmrc of this change as I'm a busy single mum trying to work. It honestly didn't cross my mind as my only child was starting school. I would need to pay back around 7 months - how do they do this? And do I need to call them now or wait until my form comes through to renew? Thank you!
Sorry posted too soon - if you've updated it online you won't need to do anything else, it'll filter through and you'll get updates via the post. If you're not sure though do give them a call in a few days to check they've got it all updated their end.
I had to pay mine back before the end of the financial year in the exact same circumstances. They didn't care that I would struggle they stopped my payments straight away. If you can op try and get to April before you have to inform them they may give you a year to make the repayments.
It doesn't show the details other than when you make a change e.g. It will ask for the postcode of your previous provider. If in any doubt though, make yourself a cuppa, get comfy and give them a ring....it can take a while to get through (yet to find the best time to call them!)
Im wondering if it was because i updated a few months ago on line and it took ages, in the end i had to ring them and they said something like "it hadn't gone through", even though from my side it looked like it had. I need to update again in a few weeks.
I write to them to make changes to tax credits. I accrued an overpayment after phoning details through and them not updating their end then me unable to prove what I'd said. I now write and keep copies of all letters so if they make a mistake again I can prove what I've said and when. Much easier to pop a letter in the post than to sit on hold for 30 to 45 mins like I normally do!
For your overpayment OP they want the money asap but if it will cause you hardship they will offer a payment plan up to a maximum of 3 yrs.