Had to make a new tax credit claim because of a change in circumstances. I had an online account for checking tax credits but when my original claim got cancelled my account said 'we can't deal with your account online' and I've just checked it for an update to see if my claim has been finalised and now my online account says 'your not getting any tax credits please contact us if you think your eligible' Has my claim been cancelled? Why would it suddenly say this?
So just checked my account and my claim has been sorted but they have based my award for the rest of this financial year based on my partners wages from 2015-2016 but I wasn't with my partner then I was claiming income support up until 06 Feb 2017 so why are they basing it on that. Also they put down that he earns 25000 when he didn't lol he earns nothing near that so out payments are reduced by half now because the based my award for this year in him earning 26000 ( ye right ) when he only earns 19000 and he only moved in 4 weeks ago and we only have 2 months left of the financial year... what do I do?
But he earnt more in 2014-2016 than he has done this year 2016-2017 so we haven't physically got his income from that year. The income they have is wrong anyway but the new figure he has earnt from 2014-2016 is more than he has earnt this year. When I do the renewal for the actual income of 2016-2017 then there will be a big under payment because of that.