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Returned direct debit

(3 Posts)
Alfiemoon1 Thu 16-Feb-17 08:16:52

Checked the bank this morning online and a company has taken a direct debit out 3 times in error causing me to go overdrawn so will bounce I have phoned them they have agreed to refund any bank charges if I forward on the letter off the bank. I am with Halifax when will the returned direct debit go back into my account.

dementedpixie Thu 16-Feb-17 11:31:52

Can you ring the bank? Under the direct debit guarantee they should return the direct debits without charge

Burntbum Thu 16-Feb-17 11:58:00

Call your bank. They should give you an immediate refund under the terms of the direct debit guarantee.

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