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Anyone know about PPI claims

(6 Posts)
Ledkr Tue 07-Feb-17 17:54:11

Hello. After many calls I eventually half heartedly signed up with a CMC to see if I had anything owing.
I signed a load of letters of authority and heard nothing else.
Then a few weeks ago I got a cheque from Barclays for 200 pound, closely followed by another letter of authority from the CMC for Barclays.
I wasn't sure what to think so stuck my head in the sand.
However now they are hounding me for the letter of authority and I can't help thinking maybe that means that Barclays have just paid up without them being involved (obviously they would have contacted them initially)
Now I've had a letter stating if I don't contact them they will cancel their services but I maybe charged.
What shall I do?
Obviously they want their fee but if I can avoid this I obviously will.

MyGodLikeChin Tue 07-Feb-17 18:19:28

Don't know loads but can tell you my experience. I only had two providers to make a claim against-went through a claims company. Signed the authority letters and the company did the rest.
When I was paid out by the providers the amount I was to receive came to me via the claims company with the option to pay my fees to them directly from the ppi refund and they would send me a cheque for my bit of it or did I want the full ppi cheque and then pay them by another means.

MyGodLikeChin Tue 07-Feb-17 18:21:35

Did your 200 come directly from Barclays? No mention of the claims company, can you check with Barclays?
Seems odd to get a payout then need to sign another authority letter for the same provider.

empirerecordsrocked Tue 07-Feb-17 18:23:07

Did you ever have a bank account package you paid for? They've recently started refunding for those too so maybe it's something different?

Ledkr Tue 07-Feb-17 19:25:48

I'll ring Barclays tomorrow. I guess if they contacted them I need to cough up, rather that than they put some ridiculous charges on me.

RedHelenB Thu 09-Feb-17 11:36:09

If they've done the work then you need to pay them surely?

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