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Mortgage query

(1 Post)
nell15 Sun 15-Jan-17 12:25:29

Hi we are in a property chain and are waiting for our buyers buyers mortgage to be finalised. Everything has been in place for an exchange from early December and then these people after being in this chain for two months applied for a mortgage.
My frustration is that we were told that the mortgage offer was on its way and would with their solicitor last Monday. We were then told that yes they've got a mortgage but there's a bit missing and they the buyers have to pay £300 to the building society to release the mortgage and that they took the money into the BS last Wednesday - by Friday this "missing bit still hadn't arrived at their solicitors.
Has anyone heard of this before with a mortgage? Am I right to be worried? Any thoughts on this.

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