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Nuna never refunded me

(3 Posts)
Chickpearocker Mon 09-Jan-17 13:22:20

Hi

Does anyone know what course of action I can take. A few months ago a controversy over the safety of the nuna rebl car seat broke. The company offered to refund customers, so I sent my car seat back by courier which they arranged and have never been refunded. I've tried emailing and can't find a uk number to call. Any ideas, it was £400.

dementedpixie Mon 09-Jan-17 19:59:53

Found these details online.

A refund can be obtained by contacting our customer service team Monday through Friday on 0800 952 0061 between the hours of 9am to 5pm or emailing us directly at infouk*@nuna*.eu, or by contacting your retailer.’

Read more: www.which.co.uk/news/2016/10/first-i-size-child-car-seat-to-fail-which-tests-455155/ - Which?

annalyt Sat 04-Mar-17 20:27:27

Hi did you ever get your refund in the end? I'm planning to return mine too.

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