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Stansted meet n greet parking cock up

(1 Post)
phoenix1973 Thu 11-Aug-16 12:25:54

We used this on Saturday night after returning from turkey.
However, we were greeted by a massive crowd of customers and were informed that there was a wait of 2-3 hours to get our keys! We eventually got our key at 0200 Sunday morning.
Due to lack of drivers to drive our cars from the compound to us at the airport.
I paid nearly £100 for this crappy service as an easy alternative to the shuttle bus, yet it took much much longer.
How do I get some sort of recompense for my wasted time and the inconvenience?
I understand that they did provide oarking for 2 weeks, so don't expect full refund.
Any advice at all please?

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