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Tax credits provisional award?

(4 Posts)
NormaStits Sat 11-Jul-15 21:52:42

I completed our renewal recently but our circumstances have changed quite a bit. One child has left school and gone into work and our overall income for the year has gone down by around £10k. So I notified them of this and told them I'd like them to use or estimated income rather than last year's t calculate our entitlement this year.

I've received a provisional award. They say we are entitled to around £1k this year, have had around £550 so far so we only have £450 left to receive. They're paying me £45 per week until further notice. But that'll use up our £450 soon won't it? Will I just stop getting payments after 10 weeks?

Also, the £1k is far below what the online calculator said we'd get, that said £2800.

Can anyone please explain why I've got a provisional award? Will I get a proper one soon? Or will it be provisional all year because of my asking to use an estimated income for this year?

TheSultanofPing Sat 11-Jul-15 22:53:17

I received a provisional award around 6 weeks ago after notifying them about a change in circumstances. Like you I provided them with an estimated income.
Haven't received anything else since, so I presume that's it until next year's award.
It might be worth giving them a call if the amount seems wrong.

NormaStits Sun 12-Jul-15 11:19:02

Thanks Sultan. The biggest concern is that they're paying me a tenth of my entitlement each week, so I don't think I can rely on it as a long term thing.

I think a nice long phone call listening to their on hold music is in order.

AndNowItsSeven Sun 12-Jul-15 11:22:17

I was told any new changes will not apply until after August. So if you asked then to use a new figure after the date you renewed that could be the reason.

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