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repayment of income support

(2 Posts)
StarvingBookworm Tue 04-Nov-14 14:25:30

I placed my first claim for IS in June, as a newly single parent of an under-5. Since 2010 I have worked one day a week in a clerical post (minus 11m maternity leave). I sent payslips etc in with my claim, awarded around £75/week.

A month ago I had a letter saying they'd reviewed and I was due £25/week "this is due to you providing incorrect information", that I hadn't told them I earned £60-something a week. I rang them, the woman I spoke to told me she couldn't see why they would say that as they'd had all my payslips from the start.

I received a letter today telling me I need to repay over £500, plus a "civic penalty" of £50 because I gave them the wrong info.

I've just spoken to.someone very unhelpful, she just kept repeating that I need to take in payslips for last 4 months to the jobcentre, that I would need to be reassessed etc.

I just don't understand, I gave them all the information they wanted at the start, I have worked my one day only, I don't understand why I am being treated like I've done something wrong when they have clearly miscalculated from the start.

What do I do? I can't afford to pay this back, I if they take my IS I lose my council tax benefit too. I can't stop crying. I can't even do anything about it for a week as my payslips are online, I don't have a computer or.printer so can't print them until next week.

Turquoisetamborine Tue 04-Nov-14 16:18:56

The lone parent disregard of earnings is £20pw so anything over and above this would be deducted. Did you earn the same every week?

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