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how long for tax credits?

(33 Posts)
CherryMonster Fri 05-Jul-13 13:19:36

please. sent in forms a week ago, its the bulk of the money i get to feed a family of 7 including 2 disabled children. partner doesnt get paid for 2 weeks.

JambalayaCodfishPie Fri 05-Jul-13 13:24:20

I had the money in my account within two weeks of posting off my renewal. Very simple claim though, no childcare or disabilities.

carrielou2007 Fri 05-Jul-13 13:45:50

Usually quick if I ring with any changes about two weeks? Busiest time if year now with renewals, have your payments stopped? Why are you not receiving it with two disabled children?

carrielou2007 Fri 05-Jul-13 13:47:09

Gah posted too soon, it it your renewal then? Payments shouldn't change that much (look at last years should give payment amount and schedule for this year??)

CherryMonster Fri 05-Jul-13 14:01:58

its a new claim as my partner has moved in. 2 lots of disability element, and last payment was on monday. amounts shouldnt change according to online calculator and the sums that the lady did during our phone call, but was wondering how long i will be without money for.

lissieloo Fri 05-Jul-13 14:03:39

you will continue to get your normal payments, so monday.

MotherOfNations Fri 05-Jul-13 14:08:59

We waited 7 weeks for a new claim and my friend waited 16 wks.

lissieloo Fri 05-Jul-13 14:11:00

Sorry, so you were claiming before your p moved in? So, it'll be an updated claim, yes?

CherryMonster Fri 05-Jul-13 14:20:14

yes i was claiming as a single parent, and have now put in a joint claim. there is no payment scheduled for monday according to the lady i spoke to earlier, nor has my paperwork been logged as being received despite being sent a week ago.

lissieloo Fri 05-Jul-13 14:21:56

so they stopped your usual payment?

CherryMonster Fri 05-Jul-13 14:26:02

yes as my old claim is closed.

lissieloo Fri 05-Jul-13 14:27:54

then it could be weeks. Ask them to make a discretionary payment.

CherryMonster Fri 05-Jul-13 14:29:42

they said approx 3 weeks, but not sure if i can make what i have stretch that long. i did ask if there was a way they could continue paying but they said no.

lissieloo Fri 05-Jul-13 14:38:51

Oh dear, sorry. I'm sure you'll get it sorted though smile

CherryMonster Fri 05-Jul-13 14:41:36

well yes i know it will be sorted eventually, but i dont know how long they expect me to survive with no money.

lissieloo Fri 05-Jul-13 14:46:44

Sadly, I think there are a lot in the same boat. I presume there are other benefits you are receiving to help tide you over? Can you borrow from family?

MotherOfNations Fri 05-Jul-13 15:02:05

You need to phone and keep pestering them. They lied to us saying that they'd sent forms out asking for extra details to explain the delay in dealing with our case and then said our application had been lost in the system.

Luckily our landlords were were sympathetic and didn't mind waiting a few weeks for our rent payment so that helped a lot.

CherryMonster Fri 05-Jul-13 15:33:40

i have a little to last, and am getting carers allowance every saturday and child benefit every tuesday. landlord is council so not sure how sympathetic they will be.

MotherOfNations Fri 05-Jul-13 15:44:33

My landlord is housing association and they were fine with it. I think if you go and explain the situation you will be surprised at how understanding they are.

carrielou2007 Fri 05-Jul-13 16:06:11

Goodness, didn't know they would stop payments then leave you with nothing shock

CherryMonster Fri 05-Jul-13 16:20:45

neither did i.

ArtexMonkey Sat 06-Jul-13 08:38:02

Do the other two adults in the family have any money?

BOF Sat 06-Jul-13 16:26:00

You must be packed to the rafters in there- is your brother still living with you?

CherryMonster Sat 06-Jul-13 22:20:05

yes partner has some cash, and i have some savings so can keep going for a week or two thankfully. yes brother still here, he helps me care for the children. he will continue giving me his rent money on mondays which will help.

MisselthwaiteManor Tue 09-Jul-13 15:20:13

We made a new claim for child tax credits last weds and got the money today, so 6 days. I would keep phoning.

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