I have a resolve loan with Barclays. Originally it was a normal loan but i was struggling with the repayments and overdraft and so they talked me into a resolve loan. I was meant to pay £104 a month over the next 9 years (credit amount £6000).
Anyway when me and Xp split I was again struggling with the repayments so rang them and gave my income and outgoings and it was agreed i'd pay £70 a month. The bloke said it would be temporary for 2 mths. I said thats no good because circumstances would still be the same in 2 mths and he said, no it's just to prove you can afford £70, so you ring us back and we then set it up properly to continue at £70. Great fine wonderful, except that it was bollocks.
I paid the 2mths of £70 and now they have decided that they can only accept £98 a month instead, but they said they are quite aware from my outgoings that I cannot afford this.
They have told me I know have to seek debt advice and get back to them.
I have just today applied for a job Foxinsocks but it will only make me a few quid a week better off and tbh i'd rather not take it if the extra I get goes to them, after all I have made what I consider to be a reasonable offer and last month was perfectly reasonable to them too.
They are saying that the computer is saying no less than £98 and thats that.
computer says noooo - what lovely customer service
Is this your only debt? do you have any credit cards?
I think you should tell them about returning to work even if it won't make you better off in the short term. The fact that you will be earning may make them more likely to let you pay a lower amount on the condition that when your financial situation improves, you will increase your payment to them.
We are using the cccs(?) a charitable organisation that one of our credit cards suggested, it is recognised by all major financial institutions and have been fantastic.
Consumer credit counselling service. They do not charge fees at all, we pay them a certain amount each month, they keep it till the end of the month to get the interest then negotiate with our creditors over what we can afford. We do not get snotty letters or have to deal with anybody but them