Advanced search

Mumsnet has not checked the qualifications of anyone posting here. Free legal advice is available from a Citizen's Advice Bureau, and the Law Society can supply a list of local solicitors.

PPI, spoke to bank, what now?

(2 Posts)
DionFortune Wed 01-May-13 14:06:48

I rang my bank about potentially claiming back PPI on loans that I had a long time ago with my ex. They said they could see two things on their system and that they would start the complaints procedure rolling.

I've received a form from them that I have to fill in, but as it's a long time ago I have no paperwork and don't even know what the account numbers relate to. I also have a dreadful memory so can't answer half the questions!

So what do I need to do to get the details that I need from the bank? Is it a SAR? Sorry I know very little about the process but I am anxious to get this sorted asap.

Thanks in advance if you have any advice.

CogitoErgoSometimes Wed 01-May-13 16:26:03

Have you checked out the PPI advice section on

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: