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Help - getting billed for payments that have already been made.

(3 Posts)
saadia Fri 15-Mar-13 06:20:54

Can anyone advise?. I used the after school club for a few weeks and paid the bill as soon as I got the invoice. The website stated that credit card payments were liable to an extra charge which would be added to the final payment. I cannot remember if this was added but my receipts show payments only for the original amount.

Now I m getting invoices for the part of the original payment and cannot understand how they have worked it out as it amounts to more than the credit card payment charge.

I am getting no replies from the club either by email or by phone.

CogitoErgoSometimes Fri 15-Mar-13 07:24:47

Take a photocopy of the receipt/s and put it in an envelope to them with a covering letter saying that you've paid the bill and trust that your account is settled. Keep a copy of the letter.

saadia Sat 16-Mar-13 06:41:06

Thank you Cogito, will do that.

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