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Sold over the phone

(2 Posts)
soconfused12 Tue 23-Oct-12 14:42:21

Am new to this but hope someone can give me some advise. I sent two claims in to Santander Cards for store cards (applied at the till) and they wrote back and said it was sold to me over the phone!! Should I just accept this or ask for proof or some sort of evidence??
Any advise would be appreciatedsmile

vodkaanddietirnbru Tue 23-Oct-12 19:49:41

maybe they said that as the shop staff phone it in while you wait

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