Googling tells me that a delivery charge should be refunded when the entire order is returned. I sent back an item (entire order) as it was faulty. Notified the company within a week of receipt. They are refusing to refund the delivery charge. Have the laws changed?
Thank you.
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Legal matters
Refunding delivery charge
5 replies
Fkrkrodps · 14/06/2021 14:03
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