I have used their complaints process
Things haven't been resolved
They have lied
Inaccuracies in their emails with for example wrong prices of stuff I have paid for
They have ignored emails for updates
Stretched their own deadlines to the very limit and gone over with no explanation or apology
I paid in good faith upfront for a service which hasn't been provided to me as described
I want a refund
Has anyone got any experience of using the small claims court for this
I am worried they would counter sue me or something like this? I have paid for everything btw and not written anything about my experience online
I want a refund but am frightened of them
Any thoughts?
Thank you
Please or to access all these features
Please
or
to access all these features
Mumsnet has not checked the qualifications of anyone posting here. If you have any legal concerns we suggest you consult a solicitor.
Legal matters
Requesting a refund from a private hospital via small claims court
35 replies
cultkid · 13/11/2020 12:15
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.