Hi peeps. I shop in Asda all the tine, couple times a week I'd say. On this occasion I decided to use the self scan til. I had my 9 month old with me and I'm also 7 months pregnant, going to a very tough patch with my husband. Anyway, I scanned my heavy items and put them at the bottom of the bag and then scanned the lighter ones. For some unknown reason I was picking things up a couple at a time, scanning the bottom one and putting them in the bag. I guess it was the lack of sleep I've been having with the baby as she's teething and just doesn't sleep...!! I went to leave thinking nothing of it (and of everything else I needed to do that day) and I was stopped by security who asked me to follow them. I obliged as I didn't have a clue why. I thought I might have been a witness to something. They asked for my receipt and then it clicked. I apologised profusely but I was ignored while they went through every item. The baby then started playing up :( I said I was sorry it was a mistake and I had the cash to pay for the items (I meant to pay for them all with cash but automatically I paid by card through the lack of sleep). The lady went out with the items and the cash I had given her (total was about £7 worth I think) and the guy phoned his manager. He came back in to say I could pay for the items but I would be banned from the store FOR A YEAR... I was in such a shocked state that I just kept saying ok and thank you (so stupid). I was written to the store manager to appeal as he said I could and advised of the above and the fact that I can only buy the ready made formula (only thing daughter will drink) from there etc. I'm mortified. I haven't told a sole. Can someone advise how long the appeal took or the success rate!? Thanks!
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