I brought new straighteners online 2 weeks ago, and they keep switching off. It’s not the automatic safety switch as they turn off within two minutes of being turned on. I want to return them for a refund as I no longer have faith in their quality; I was already disappointed as they felt a little cheap and flimsy when I got them. I have had really bad experience with their customer service and read I have a limited time to reject them. DH has thrown out the original box - not the brown cardboard box, but the branded packaging box.
Am I stuck now with a repair? They’re nearly £175 so I can’t afford to lose this money
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Faulty straighteners, lost packaging
3 replies
NotTheQueen · 12/12/2017 12:47
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