Bought a car 6 weeks ago from a friend of a friend. At the time the owner told me they’d just moved house (true) and V5 was with DVLA having address changed. She promised to pop it through my door as soon as it came back. As she’s friend of friend and both she and her Mum know my Mum I trusted her to pass it on as soon as it arrived.
Needless to say all I’ve had since then Is lie after lie. I’ve been told the V5 came back but was immediately lost. Replacement V5 has been ordered twice (allegedly) at £25 a pop. Then that the document had to go to her old address as she hadn’t in fact changed address with the DVLA. Thankfully she used to live next door to DM so she spoke to her new neighbours and they promised to let us know if a DVLA letter arrived. Needless to say it hasn’t.
Now I am stuck with a new garden ornament. Can’t tax the car without the V5. DVLA would prefer we sort it out and I get the V5 from previous owner as that’s easier. I can pay £25 to change ownership but that can take 6 weeks to happen.
It’s all a mess. I am prepared to pay the £25 and wait the 6 weeks and have contacted the person I bought it from saying I’ll pay for the new V5 if she can’t afford it...message has been ignored.
I have offered to give the car back if she refunds my money but she doesn’t have it to refund.
DVLA say to try and get V5 from previous owner. No way she’s going to cough up £25 for that. Could offer to pay but it would be on receipt, she’s had enough money from me!
Other option is to apply for a new V5. Again £25 which I can pay but will take up to 6 weeks as they write to her to confirm change of ownership. If she replies then it’s fairly quick if not then they wait 4 weeks from date of letter before sending me V5 in my name. Looks like this is the only option open to me now .
If she’s been honest from the start and said she’d lost the V5 I could have started the process ages ago instead of all these false promises of the V5 being ordered/on its way/being out through my door/being popped through my Mum’s door.
Will go to Post Office first thing and get the ball rolling.