DP is a wheelchair user; we rent a HA adapted flat on the second floor of a low rise block in London.
Following the Grenfell Tower tragedy, the fire evacuation plans have changed from stay put to get out - we weren't explicitly told, instead we noticed the new fire evacuation signs.
DP has contacted the HA to say he is unable to evacuate unaided; the HA sent a personal emergency evacuation plan pro forma which has been returned. Since then, he's had a series of ridiculous back and forth calls asking for my clarity, including questions such as "why are you on the 2nd floor?", "can you walk a bit?" and "could you ask a couple of neighbours who might be prepared to help". They've since said that they need to meet with us to discuss "options".
Any advice on the above, what we can do/cite to them or what these options might be, would be appreciated.
Thank you for your replies. They've already said an evacuation chair isn't suitable because it requires training and of course that then trained person to operate it. They're fine for department stores of course, because the store are responsible for evacuating all the customers.
I suppose if there isn't any other option then rehousing would be the only way to ensure DP's safety and their legal obligations. Ugh. Faff.