Why can't they withdraw their claim?

[Dodadodaday]

Yesterday 19:45 Dodadodaday

Hi, long story short a company did damage when on my property doing other work. They didn't put it right so I held back some payment. They decided to take me to court rather than put it right, but after I entered a counter claim they have agreed to withdraw their claim... except they say they can't because of my counterclaim and I have to withdraw mine. Are they right? I feel like they are trying to get me to withdraw my claim so that theirs will stand.

[Zampa]

Have you contacted the court? They should be able to advise you over the phone. I've found them helpful in the past.