I know that MN are not generally huge fans of compensation claim threads but I thought I'd ask!
Nine months ago I skidded and fell on a large spill in a supermarket. I did not see the liquid on the floor, and there were no warning signs to make customers aware of this. A member of staff came to my aid and stated that they she had been aware of the spill and had 'reported it. Five minutes later, another member of staff approached me (I was still on the floor) and informed me that they too had 'seen the spill'. I recognised this member of staff as I had passed her five minutes earlier while she was looking at a shelf and speaking on a mobile phone - what stood out to me was that she had one of those large pointer sticks tucked under her arm to direct customers to available tills.
I filled out an accident form at the request of the store manager and was given my shopping for 'free' despite my stating this wasn't necessary (Only had four items - looking back I wish I'd had a packed trolley!)
I was pretty bruised and battered and in a lot of pain for the next few weeks but presumed this would resolve itself. After eight weeks I was still experiencing severe pain in my arm, back, and knees, and went to the GP (I NEVER go to the G.P - my record is eight years - my GP calls me Mrs Stoic'). I was prescribed very strong painkillers and Temazepam for muscle spasms. On a subsequent visit to adjust the meds the GP suggested I look into seeking some form of compensation as I was unable to work to full capacity - I am self-employed and my job involves dealing with large animals, and lifting very heavy loads in conjunction with this.
I sent a query to one of the usual no-win firms. They did some work for me and while the supermarket did initially refuse liability they later accepted responsibility for the accident.
Throughout all of this I have been on a waiting list for an MRI scan - the legal firm did send me for a medical assessment recently, but the consultant who performed it was quite perfunctory and in his report stated that he could not really make a firm diagnosis without the results of an MRI! I later received a letter from the legal firm to ask if I would be willing to see a Psychologist next! (from reading threads on here about similar incidents I see that this is quite a common next step). It appears to be just another time wasting exercise.
I have endured a lot of pain and disruption to my daily life due to this incident and have reached the end of my financial and physical limits to let it drag on any longer. I have been living off savings and my business came to a standstill. Has anyone else had any experience of a similar accident that could advise how best to proceed from this point on? (I have considered resorting to Twitter to complain but don't have any followers!)
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Supermarket admits liability but I'm still no further forward
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Earsareburning · 22/06/2016 21:08
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